英语商务道歉信1DearMrs.Hoo. IfeelIoweyouapersonalapologyformyinsensitivecommentatthemeetingyesterday.Ikno下面是小编为大家整理的英语商务道歉信,菁选2篇,供大家参考。
英语商务道歉信1
Dear Mrs. Hoo.
I feel I owe you a personal apology for my insensitive comment at the meeting yesterday. I know these days since John"s funeral have been very difficult for you, and I was clearly out of order in making reference to “merry widows.” I"m sorry you had to suffer from my foolishness.
I hope you will be able to forgive me. I have tremendous respect for you and your abilities, and I hope we can continue to work well together. I"m terribly sorry.
Regards,
Tom
英语商务道歉信2
Dear Ms Jeremy,
Thank you for your letter of 6 October. After sup*ing your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.
After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.
According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.
I would like to offer our apologies once again and thank you being an excellent customer.
Yours sincerely
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